M2i Consulting

In the ever-evolving microfinance sector, trust, transparency, and ethical practices are non-negotiable. Microfinance Institutions (MFIs) that aim to build lasting relationships with clients must prioritize responsible lending and operational integrity. This is where the Code of Conduct Assessment (COCA) plays a critical role. M2i Consulting , a leader in microfinance assessments in India, has been at the forefront of conducting independent and robust Code of Conduct Assessments for MFIs. What is a Code of Conduct Assessment (COCA)? The Code of Conduct Assessment (COCA) is a standardized evaluation framework designed to assess whether MFIs are adhering to industry best practices and client-centric principles. It reviews institutional behavior in areas like client protection, fair treatment, responsible lending, staff conduct, and grievance redressal. COCA has become a benchmark for measuring MFI governance and ethical compliance. It is often recommended by industry bodies like Sa...

Demonstrating Value Impact evaluation is an essential tool for demonstrating the value of CSR projects CSR projects . It enables companies to showcase positive changes and align initiatives with stakeholder expectations. IMPCA’s approach to impact assessment incorporates participatory approaches to ensure that people’s voices are heard. This allows for a more relevant and meaningful evaluation focus. Methods The methodologies used in an impact evaluation vary depending on the objectives of the evaluation and the types of changes being sought. In general, impact assessments should be centered on responding to a small number of high-level key evaluation questions that can be addressed using different sources of evidence. They should also include descriptive questions to guarantee that the opinions of individuals whose lives ought to be enhanced by the intervention are at the heart of the evaluation findings. An impact assessment should focus on both intermediate and final outcomes. Gen...